Terms of Service | Grey Freight

Last updated: June 1, 2026

1. Acceptance of Terms

By accessing the Grey Freight website and using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or services.

2. Services Description

Grey Freight provides freight forwarding, customs clearance, logistics, and related services as described on our website. Specific service terms, including pricing and delivery timelines, will be outlined in individual service agreements or quotations.

3. User Obligations

When using our services, you agree to:

Provide accurate and complete information for customs declarations and logistics documentation.
Ensure your cargo complies with all applicable laws, regulations, and customs requirements of the countries of origin, transit, and destination.
Not ship prohibited, hazardous, or illegal goods without prior disclosure and approval.
Pay all applicable fees, duties, taxes, and charges in accordance with the agreed terms.

4. Limitation of Liability

Grey Freight's liability for loss, damage, or delay of cargo is limited in accordance with international shipping conventions and the specific terms of your service agreement. We recommend securing adequate cargo insurance for high-value shipments.

5. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Grey Freight and protected by applicable intellectual property laws. You may not reproduce, distribute, or modify our content without prior written consent.

6. Force Majeure

Grey Freight shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, strikes, border closures, port congestion, government actions, or pandemics.

7. Governing Law

These terms are governed by the laws of Zimbabwe. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts of Harare, Zimbabwe.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the new terms.

9. Contact

For questions regarding these terms, contact us at:

Email: info@greyfreight.co.zw
Phone: +263 789 368 301